Monitoring - A fix has been implemented and we are monitoring the results.
Sep 09, 2024 - 11:34 BST
Identified - We have identified an issue in UA 1002 causing the main projector screen to not drop down. Unfortunately, the main display cannot be used until this is resolved.
As an alternative for small sessions, the Arena have a few mobile display screens which can be set up.
For further information on the the AV equipment in this room please contact the IT Service Desk: 7500 from a lectern telephone handset or+ 44(0)1905 85 7500 from any other telephone.
Please quote the following ticket reference number: #192575
Sep 04, 2024 - 16:11 BST
Identified - The issue has been identified and a fix is being implemented.
Aug 27, 2024 - 13:53 BST
Update - We are continuing to investigate this issue.
Aug 27, 2024 - 10:25 BST
Investigating - We have identified an issue in EGA with the lectern control panels. We are currently working to identify the cause of the issue.
To mitigate the problem we advise using one of the mobile display trolleys for the time being while we resolve the issue. Apologies for any inconvenience caused.
If you experience any issues whilst using the AV equipment in the room please contact the IT Service Desk, selecting option 1 via: - 7500 from a lectern telephone handset - +44(0)1905 85 7500 from any other telephone
Aug 27, 2024 - 10:25 BST
This page provides real-time updates on the status of IT technology in University teaching spaces, as well as notice of scheduled maintenance. To receive automatic email or SMS notifications of service outages and scheduled maintenance select the 'Subscribe to Updates' button at the top of the page and enter your details. If you are experiencing issues that are not highlighted on this page please contact the IT Service Desk on 01905 85 7500.
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